Piano Lessons App support
Last updated October 18, 2026
Questions or a problem with the Piano Lessons App for iPhone? Write to poratdor@gmail.com. We answer in English or Hebrew.
Common questions
The microphone does not detect my notes
Practise in a quiet room and place your phone or iPad near the piano. Take headphones off, since the app needs to hear the piano. Play one note at a time while you learn, and give each note a clear, firm press. If your piano is out of tune, notes may be heard as the wrong pitch; tuning it helps. Check that the microphone is allowed in iOS Settings, Privacy & Security, Microphone.
Connecting a MIDI keyboard
USB: connect the keyboard to your device with a suitable adapter (USB-C, or Lightning to USB Camera Adapter) and it is detected automatically. Bluetooth: turn the keyboard's Bluetooth on, then open the in-app pairing screen and tap your keyboard to connect it. Bluetooth MIDI keyboards are paired from inside the app, not from iOS Bluetooth settings.
Restoring purchases
On a new device, or after reinstalling, tap Restore purchases on the purchase screen or in Settings, using the same Apple ID you subscribed with.
Cancelling a subscription
iPhone Settings, your name, Subscriptions, Piano Lessons App. Cancel at least 24 hours before the current period ends to avoid the next charge. If you are in the free trial, cancel at least 24 hours before it ends and you will not be charged.
Resetting progress
Open Settings in the app and choose Reset progress. This erases your lessons, stars and streak on this device and cannot be undone. Your subscription is not affected.
Without a piano
Every lesson and song works on the on-screen keyboard, no microphone or MIDI keyboard needed.